Oxford to withdraw X90 London express service in wake of falling passenger numbers and rail competition

Oxford Bus Company is withdrawing its X90 Service from 4 January 2020, blaming falling passenger numbers due to new rail competition and worsening congestion as the reasons behind the move.

The X90 coach service between Oxford and London can be tracd back as early as the 1920s, according to Oxford Bus, and the current express service has operated for more than 40 years.

The operator says that the time it takes to complete a journey between Oxford and London has worsened by up to 50 per cent in two years and passenger numbers drop by 35 per cent since 2015. All X90 drivers will be redeployed to other roles within the business and season tickets and 12-trip passes will continue to be valid up until the service stops and from 4 January any unused tickets will be eligible for a pro-rata refund..

“The withdrawal of the service is no reflection on the performance of colleagues, and we are grateful to everyone who has travelled on the service,” says Phil Southall, Oxford Bus Company managing director. “This was a difficult decision that was taken to safeguard the overall sustainability of the company. Unfortunately, the service makes a significant annual loss, which cannot be sustained. We have tried to develop a niche for the service by offering a high-quality service at more affordable fares to better compete in the market, but this has not been successful.”


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