Updated information app for First Bus customers

First Bus is updating its mobile travel information app to include multi-modal travel information and a door-to-door journey planner. The updated First Bus Travel Information app is designed to make it easier for users to navigate with their most frequently used information available with one click. Key features of the app include multi-modal door-to-door journey planning covering all modes and all operators across the UK, mapping progress along a bus route towards a user’s destination on Google Maps, and bus stops nearby within a set walking radius.

“Our aim is to make it easier for customers to catch the bus and we believe this update to our app helps to remove some of the key barriers our customers face when trying to use our services,” says James Timperley, director of retail development, First Bus. “We have worked with The App Business, Transport API and Google to develop the new version of the Travel Information app and in doing this we have been able to utilise their knowledge of transport data to ensure that we have an accurate, easy to use and reliable app for our customers.

“We look forward to gathering feedback from customers and being able to integrate it into the development process as part of the ongoing commitment to develop and improve our customer facing apps.”